Temporary Home Equity Changes
Effective March 3, 2021, Citi will temporarily stop accepting Home Equity Line of Credit (HELOC) and Fixed Rate Home Equity Loan (FRHEL) applications. The last day to submit an application will be March 2, 2021. This temporary pause is the result of current market conditions and will help us optimize our mortgage processes to better meet the needs of our customers. While the duration of the suspension is still to be determined, we are committed to offering these products in the future.
If you want to lower your monthly payment or access your home's equity, our
mortgage refinancing options
may help you reach your goals.
If you applied for a HELOC or Fixed Rate Home Equity Loan before March 3, 2021, we will continue to review your application. If you applied online, you can check your application status.